The Lumina Sales blog
Updates, ideas, and practical notes from Lumina Sales on building and selling AI software.
Follow via RSSThree tiers beat one price, if the math works at each step. Here is how to package a chatbot, a mid tier, and a voice tier, what you keep on each, and who should never see a tier list.
A cleaning company loses a recurring client every time a call goes unanswered. Here is how to show an owner that number, what to charge, and who should skip this trade.
Lumina Sales tracks demo opens, calls and website audits. Here is which of those signals mean something, how to read them together, when to follow up, and where the tracking stops.
Tree companies lose jobs when the owner is forty feet up and the phone goes to voicemail. Here is how to demo, price and honestly scope an AI front desk for a tree service, including the emergency calls it must not handle alone.
If an AI receptionist quotes the wrong price or promises something nobody approved, the business on the phone line takes the blame, and you are next in line. Here is how to split the risk with your client and cut the odds of a wrong answer.
xAI shipped Grok Voice 3.0 at $0.08 a minute. Here is what was announced, what it does to voice line math, and how an agency should test it before touching a live client.
n8n's license lets you build and run workflows for clients on your own instance, but not host it for them or white-label it. Here is what n8n covers, what it leaves out, and when a white-label stack fits.
Movers do not buy an AI receptionist to book jobs on the phone. They buy it to get the survey on the calendar before three competitors do. Here is the qualifying question, the one thing your agent must never do, and what to charge for a trade with a five-month season.
Nobody has bought from you yet and the prospect just asked who else you have done this for. Here is what to say, what counts as proof before you have clients, and the proof you are legally not allowed to invent.
GPT-6 Luna runs a client chat conversation for about half a cent. Here is the math, what the model can't do (audio, for one), and why you shouldn't cut your monthly because of it.
Run the kickoff within 48 hours of signature and keep it to 30 minutes. Here is the agenda, what to send beforehand, and the questions that pull the owner's rules out of their head.
Locksmiths win or lose jobs on who answers the phone first. Here is how to demo an AI receptionist to a one-truck shop, what objections to expect, and where the trade is harder than it looks.
